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Title: EasyComm: A Framework to Solve Client Communication Problem in Agile Development
Authors: Tarek Abdel Aziz Ahmad Alnajar 
Supervisor: Prof. Imtiaz Ahmad
Keywords: Software Development Processes : Requirement Engineering
Issue Date: 2017
Publisher:  Kuwait university - college of graduate studies
Abstract: The Agile development model has solved a lot of the problems of its predecessor the waterfall model such as time, cost, resources and high risk of failure due to incomplete or inaccurate requirements. At the cost of solving the waterfall model issues, the Agile model introduced the client communication problem; owing to the structure and nature of Agile methodologies, it depends heavily on communicating with clients. With four layers of communication that get repeated in almost every Agile iteration, failing to handle client communication is one of the main reasons behind the failure of Agile-based projects. This thesis discusses waterfall and Agile development methodologies, client communication problem in Agile, how important communication is in Agile methodologies and how they affect projects. It also analyzes available solutions for the client communication problem and compares them based on different attributes to show the weaknesses in each solution. It also introduces EasyComm framework as a solution to the client communication problem in Agile development projects. EasyComm follows the WinWin negotiation framework, specially Winbook that uses a social media framework to be more user-friendly and to provide better and quicker adaptability. EasyComm aims at covering all aspects of communication involving clients in Agile-based projects, while including all users in the process of developing an application. To validate the proposed framework, several interviews were conducted with experts in the software development field. The conducted interviews concluded that EasyComm can in fact resolve the client communication problem in Agile-based projects, and that developers are willing to use it in their projects.
Appears in Programs:0612 Computer Engineering

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